My Coupon Code is not working, what should I do?

Please note that our coupon codes are case sensitive. If your code isn't working, kindly double-check that the letters are entered in the correct case.

Some coupon codes have an expiry date, so the coupon may have expired if you're still attempting to use it after that date. In such cases, the coupon will no longer be valid.

Additionally, certain coupons may apply only to specific products or collections. Please ensure that the items you're purchasing are eligible for the coupon.

If you've verified all of the above and the code is still not working, don't hesitate to raise a ticket. We'll be happy to assist you further and help resolve the issue!