My Coupon Code is not working, what should I do?

Please note all our coupon codes are case sensitive, so in case your code is not working, please double-check if the letters are in the correct case

Some coupons have an expiry date, so it is also possible that you may be using a coupon post expiry, in which case the coupons will not work

Some coupons are also applicable only on certain products/collections, this might also be a reason that your code is not working

Once you have checked all of the above and your code is still not working, please reach out to us at care@giva.co and we will do our best to help!