https://support.giva.co/support/home 2026-03-01T08:01:22+00:00 always 1.0 https://support.giva.co/support/solutions 2026-03-01T08:01:22+00:00 always 0.8 https://support.giva.co/support/solutions/1070000156783 2026-03-01T08:01:22+00:00 always 0.8 https://support.giva.co/support/solutions/1070000156784 2026-03-01T08:01:22+00:00 always 0.8 https://support.giva.co/support/solutions/folders/1070000410020 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/folders/1070000410026 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/folders/1070000410028 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/folders/1070000410029 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/folders/1070000410030 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/folders/1070000410031 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/folders/1070000410032 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/folders/1070000410033 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/folders/1070000410034 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/folders/1070000410035 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/folders/1070000470391 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/folders/1070000503532 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/folders/1070000503537 2026-03-01T08:01:22+00:00 always 0.64 https://support.giva.co/support/solutions/articles/1070000086386-are-there-any-shipping-charges-applicable-to-my-order- 2025-02-20T14:26:29+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086387-how-much-time-does-it-take-to-dispatch-my-order- 2025-02-20T14:28:39+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086388-how-much-time-does-it-take-to-deliver-the-order- 2025-02-20T14:29:32+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086390-can-i-get-my-order-delivered-faster-or-on-the-same-day- 2025-02-20T14:31:42+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086391-how-can-i-track-the-status-of-my-order- 2025-02-20T14:32:01+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086392-do-you-deliver-pan-india- 2025-02-20T14:32:28+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086393-do-you-deliver-internationally-too- 2025-02-20T14:33:24+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086394-will-someone-call-me-before-delivering-the-order- 2025-02-20T14:34:15+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086395-what-happens-if-i-am-not-available-to-collect-the-order- 2025-02-20T14:34:35+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086396-can-i-change-the-address-once-the-order-is-placed- 2025-02-20T14:34:58+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086397-the-order-was-not-delivered-but-i-got-a-message-stating-that-it-is-what-to-do- 2025-02-20T14:35:19+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086398-items-are-missing-from-my-order-what-should-i-do- 2025-02-20T14:35:37+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086399-what-is-your-no-questions-asked-return-policy- 2026-01-19T23:25:08+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086400-i-didn-t-like-the-product-how-can-i-return-my-order- 2026-01-14T23:11:27+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086401-can-i-exchange-the-product-if-i-don-t-like-it-with-some-other-product- 2026-01-28T16:55:31+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086402-how-to-replace-exchange-the-product-order- 2026-01-15T17:31:25+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086403-what-is-the-refund-procedure-for-returned-order- 2026-01-14T23:13:38+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086404-in-how-many-days-will-my-return-be-picked-up- 2025-02-20T14:40:47+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086405-can-i-return-two-orders-together- 2025-02-20T14:41:10+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086406-what-happens-if-i-want-to-return-the-product-after-return-window-is-closed- 2026-01-19T23:26:24+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086407-is-return-policy-applicable-on-all-products- 2025-02-20T14:41:55+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086416-can-i-pay-for-my-entire-order-from-giva-wallet- 2024-11-25T17:39:00+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086417-can-i-pay-for-my-entire-order-using-giva-coins- 2024-11-25T17:39:34+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086418-what-is-personalised-jewelry- 2025-02-20T14:57:52+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086419-how-much-time-will-it-take-to-deliver-my-personal-jewelry-order- 2025-05-15T13:03:51+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086420-why-do-personalized-jewellery-orders-take-longer-to-deliver- 2025-05-15T13:02:12+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086421-can-i-cancel-my-personalized-jewelry-order- 2026-01-28T17:05:22+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086422-can-i-return-my-personalized-jewelry-order- 2026-01-14T23:15:25+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086424-what-is-giva-s-warranty-policy- 2026-01-28T17:15:11+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086425-when-and-how-can-i-claim-warranty- 2025-02-20T15:04:31+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086428-my-coupon-code-is-not-working-what-should-i-do- 2025-02-20T15:08:39+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086429-can-i-combine-multiple-coupon-codes- 2025-02-20T15:09:04+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086430-i-forgot-to-apply-coupon-code-while-placing-the-order-can-i-apply-it-now- 2025-02-20T15:09:38+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086431-is-giva-jewelry-made-of-pure-silver- 2025-02-20T15:10:11+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086432-do-you-use-natural-diamonds- 2026-01-28T17:13:45+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086434-how-do-i-take-care-of-my-silver-jewelry- 2025-02-20T15:11:19+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086435-i-am-not-sure-about-what-size-should-i-choose- 2025-02-20T15:12:05+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086436-will-my-jewellery-look-same-as-shown-in-the-website-images- 2025-02-20T15:12:26+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086437-do-i-need-to-create-an-account-to-order-on-website-app- 2025-02-20T15:12:54+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086438-i-have-forgotten-my-account-password-what-should-i-do- 2025-02-20T15:16:10+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086439-are-my-personal-details-secure- 2026-01-28T18:15:48+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086440-which-countries-do-you-offer-shipping-to- 2025-02-20T15:17:18+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086441-how-much-time-will-it-take-to-deliver-the-orders- 2025-02-20T15:17:42+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086442-what-re-the-shipping-charges-for-international-orders- 2025-02-20T15:18:13+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086443-what-re-the-return-and-warranty-policies-for-international-orders- 2025-02-20T15:18:35+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086444-are-there-any-offline-stores-from-where-i-can-purchase-giva-products- 2025-02-20T15:19:19+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000086445-where-can-i-find-a-list-of-all-giva-stores- 2025-02-20T15:19:53+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000111269-how-can-i-pay-for-my-order-at-giva- 2026-01-28T17:09:16+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000111270-what-to-do-if-the-amount-got-deducted-but-i-haven-t-got-the-order-confirmation- 2026-01-28T17:10:41+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000111271-do-you-offer-emi-option-for-payments- 2026-01-28T17:10:17+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000111272-do-i-need-to-pay-any-extra-charges-on-top-of-what-is-shown-on-the-website- 2025-02-20T15:26:22+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000111273-what-is-the-cod-limit- 2025-02-20T15:26:40+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000138607-how-is-my-refund-amount-calculated- 2025-11-19T18:30:10+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000138608-q-will-i-receive-a-refund-based-on-the-current-product-price- 2025-11-19T18:30:40+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000138609-why-is-the-refund-based-only-on-the-original-invoice-amount- 2025-11-19T18:31:19+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139027-can-i-cancel-my-gold-jewellery-order- 2026-01-14T23:17:48+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139028-what-is-the-cancellation-policy-for-made-to-order-mto-or-custom-jewellery 2026-01-14T23:18:40+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139029-how-will-i-receive-my-refund-after-cancellation- 2026-01-14T23:19:00+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139030-what-is-the-delivery-timeline-for-mto-orders- 2026-01-14T23:19:15+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139031-what-is-giva-s-return-exchange-policy-for-gold-products- 2026-01-19T23:29:24+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139032-are-all-products-eligible-for-the-15-day-return-exchange- 2026-01-19T23:29:45+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139033-are-mto-orders-eligible-for-15-day-returns- 2026-01-19T23:30:11+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139034-is-there-any-deduction-if-i-lose-the-certificate- 2026-01-14T23:20:28+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139035-how-many-times-can-i-exchange-under-the-15-day-policy- 2026-01-19T23:30:33+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139036-will-i-get-a-full-refund-under-the-15-day-return-policy- 2026-01-19T23:31:44+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139037-what-happens-if-the-returned-jewellery-is-damaged-or-incomplete- 2026-01-14T23:21:37+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139038-what-should-i-do-if-i-receive-an-empty-box-or-my-order-is-not-delivered- 2026-01-14T23:21:51+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139039-do-gold-jewellery-products-come-with-a-warranty- 2026-01-19T23:32:17+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139040-what-does-the-warranty-cover- 2026-01-14T23:22:28+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139041-what-is-not-covered-under-warranty- 2026-01-14T23:22:43+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139042-can-i-get-a-refund-under-warranty- 2026-01-14T23:23:01+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139043-what-is-lifetime-exchange-lte- 2026-01-14T23:23:23+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139044-is-cash-or-bank-refund-allowed-under-lte- 2026-01-14T23:23:40+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139045-when-can-i-opt-for-lte- 2026-01-19T23:31:14+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139046-are-damaged-products-eligible-for-lte- 2026-01-14T23:24:08+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139047-can-i-use-lte-credit-for-discounted-products- 2026-01-20T10:55:03+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139048-how-is-lte-value-calculated- 2026-01-19T23:33:27+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139049-what-is-lifetime-buyback-ltb- 2026-01-14T23:24:54+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139050-when-is-ltb-applicable- 2026-01-14T23:25:10+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139051-how-long-does-it-take-to-receive-the-ltb-refund- 2026-01-14T23:25:23+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139052-how-is-buyback-value-calculated- 2026-01-19T23:35:03+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139053-does-giva-offer-jewellery-repair-services- 2026-01-28T17:06:48+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139054-which-products-are-eligible-for-repair- 2026-01-14T23:26:09+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139055-what-if-my-jewellery-cannot-be-repaired- 2026-01-14T23:26:22+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139102-how-can-i-claim-the-replating- 2026-01-28T17:07:37+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139103-when-am-i-eligible-to-request-replating- 2026-01-19T23:40:14+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139104-is-replating-chargeable- 2026-01-19T23:41:23+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139105-is-lifetime-plating-applicable-to-all-products- 2026-01-20T11:04:46+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139106-i-purchased-my-jewellery-from-myntra-amazon-or-another-marketplace-can-i-still-avail-lifetime-repl 2026-01-20T11:05:19+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139107-how-long-will-the-replating-process-take- 2026-02-24T16:33:02+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139108-can-i-change-the-plating-from-gold-to-silver-or-vice-versa- 2026-01-19T23:42:21+05:30 always 0.512 https://support.giva.co/support/solutions/articles/1070000139109-can-i-claim-lp-for-a-damaged-product- 2026-01-19T23:42:34+05:30 always 0.512